Rockdoor Composite Door Nightmare – Make sure to research

Updated: 16/09/2020 rockdoors elected door inspector has come round and adjusted the hinges, and lubricated parts of the lock & hinges. Unfortunately the issue generally only occurs in the summer months so likely we won’t know if it’s fixed until next year. Slightly confused as to why Rockdoor backtracked on the door / frame replacement but have contacted them for more info.


Updated: 01/09/2020 A nice gentleman from Rockdoor called me to discuss the issues with the door and offered to replace the door completely free with a new (or same) colour of my choice which is kind of him. I’m glad we are finally getting towards having a normally functioning door and am grateful Rockdoor have reached out to resolve the issue, which could also be related to a poor installation by the original installers. I’ll update here again once the new door is installed and hopefully all the issues with it are fixed!


Ever got home from work or been out for the day and then realised you’ve been locked out due to a faulty composite Rockdoor? Then even after contacting Rockdoor and the installer numerous times the issue is still going on for 4 years?

We first got out Rockdoor installed in 2016, for the first half year it seemed alright, then summer 2017 came and we noticed it was getting quite stiff and hard to operate. The door fully jammed at few times in the summer of 2018 and we had to climb through our window to get in. This persistently got worse and worse, we contacted out installers and Rockdoor multiple times. The first time we contacted the installers they said they would get back to us and they didn’t. Then we chased them again and they replaced the locks, this seemed to help for a bit but it went back to it’s old ways when the Summer came.

Our Installer no longer a Rockdoor installer

Our installers M&M glass are no longer a Rockdoor installer, instead it seems they now do Solidor and other brands, quelle surprise. It makes you wonder why they no longer an official / certified Rockdoor installer. Maybe it is because numerous other people have had issues with bowing on Rockdoors?

Rockdoors new ‘Guaranteed Not to Bow’ as of June 2019

Rockdoor state on their site “Since we relaunched the Next Generation Rockdoor in June 2019, we are pleased to report that the issue of bowing has been eliminated, with a 0% return rate achieved in the past 12 months. ” – https://www.rockdoor.com/guaranteed-not-to-bow

That is all good and well, but implies that doors made before June 2019 are at risk of bowing, as has happened to our door and Rockdoor are currently refusing to replace it.

Before you buy your door make sure to look at Google reviews and trustpilot.

We have now had issues for over 4 years with this door, it is time to share the issues to warn others.

Below are two videos of the door completely inoperable from the outside, this is with two different barrels in the door, as the installer changed the locks once to see if it would resolve the issue.

Key not working externally on door, lock has become jammed, potentially as the door is bowed and the locks won’t retract (winkhaus AV2)
Door jammed, person outside is unable to get in. I opened the door from the inside but it requires quite a lot of force to get the locks to unjam, sometimes it isn’t possible. When the door is working normally it opens with little effort from the inside.
This is one of the flattest and longest objects we have. We tired to push it flat against the door but you either get a gap at the top or the bottom. It isn’t possible for it to be fully flat against the door.

Wasted time and money

We have wasted significant time, money and so much unnecessary stress for something that you would think would be simple. We have had 3 other door installers / locksmiths look at the door. We have had to climb in the top floor windows multiple times and considered smashing windows to get into the house (luckily we climbed our back fence and noticed we left bathroom window open which we used a ladder to get in).

Endurance Doors View

Endurance Doors have written information on Rockdoors bowing on their website. It is good to see other companies calling them out. https://endurancedoors.co.uk/do-composite-doors-warp/ If we had known that our Rockdoor was likely to bow we would have never got it installed.

“Rockdoor, in particular, has received a review regarding in installation of a Rockdoor from SRJ. However, SRJ has had to take the brunt of the review when in fact, the issue lay solely with the door itself, not the installation.” – https://endurancedoors.co.uk/do-composite-doors-warp/

Rockdoor are suspended from Twitter

Rocksdoors account is suspended from twitter for likely violating the Twitter Rules! https://twitter.com/rockdoorltd

Shocking for such a large company to have their account suspended, I wonder what they did!

“Twitter suspends accounts which violate the Twitter Rules” – https://twitter.com/rockdoorltd

Updated: They have been unsuspended from Twitter “We’re not too sure what happened there, but we’re back and we are so happy about it.” – https://twitter.com/rockdoorltd/status/1304337318841589762

Posted a review on trustpilot after a year

A lot of door issues don’t happen immediately, remember the warranty on these doors is 5/10 years. However if you post a review on trustpilot after 12 months they will remove it for violation their guidelines. This is not enough time to review a door. This would likely unfairly skew the results of trustpilot to being more positive, since negative but genuine reviews over a year old may get removed.

What trustpilot said to me when I tried to leave a review for the faulty door, over a year old.

Hive Temperature Lock (Maximum Temperature / LandLord Mode)

Recently I was learning React and wanted to create a useful app that served a purpose, rather than only making tutorial apps that had limited functionality.

I’ve had a small script running on my VPS for awhile checking the temperature my Hive thermostat is set to, then turning it down to a more reasonable temperature if it is too high. I thought I’d take this script and remake it for wider use.

The react app has two versions: local and cloud

The local versions runs purely inside the browser, with API calls going direct to Hive. The cloud version stores the users email and password, making the requests to Hives API from the VPS.

Please feel free to try it out and let me know what you think. All the source code is public on github.

This should help people who require some of the functionality listed here: https://hivehome.uservoice.com/forums/223103-product-ideas/suggestions/6039103-landlord-mode

site: hive.thomascoward.co.uk



HyperX headset reviews

HyperX are a well known brand for a wide range of PC and gaming accessories such as mice, keyboard and headsets. Recently my HyperX Cloud II microphone stopped working, however they were over 2 years old so I thought it was an acceptable period of time for them to last as they were around £60.00.

I decided to try a couple of the newer and more ‘premium’ headsets from Hyper X as the Cloud II was getting on a bit and I didn’t want to replace it with the same headset.

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Debian 9 setup with PHP 7.2, Nginx(mainline), MySQL (Percona) & phpMyAdmin

Getting started

This article assumes you have at least a small amount of Linux knowledge and know how to enter basic commands into putty.

First of all your will need root access to your VPS or dedicated server with Debian 9 (stretch) installed. It is recommend you start with a clean copy of Debian 9 when following this guide. This guide assumes you have root access, therefore sudo is omitted. If you do not have root access, prefix each command with sudo.

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Popular search trends on Google

Using Google trends is a good way to see how a topic changes in popularity over time. This is a quite a naive measurement so it’s more for fun than serious statistics.

Note: The graphs are not relative to each other, such as Reddit is not searched more than Facebook, they are only relative to each other when included on the same graph.

Reddit

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DNS Testing and Results

Cloudflare released access to their DNS service on the 1st of April 2018. I’ve been using it on my router since it was released. I’ve decided to run some basic tests on the DNS popular services available to the general public.

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Asus Dual WAN solutions | Losing connection | Switching between modems | Broken webpages

The performance and features of the Asus Dual WAN varies per build that Asus releases, I recommend using the latest stable build released by Merlin, though in the screenshots below I am using 384.3_alpha3-g0462c71.

You can find Merlins builds here: https://asuswrt.lostrealm.ca/

Beware that Merlin has no control over Dual WAN, so issues will need to be reported directly to Asus.

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Using BT Smart Hub (HH6) with Asus RT-AC68U or any other third party router

It is possible to use the BT Smart Hub (aka homehub 6) with your own third party router. However, if you connect the BT Smart Hub straight to your router without changing some of the settings you will most likely encounter issues.

I won’t list the reasons that you would want to use a third party router, for me I wanted to use it in a Dual WAN setup with my Asus RT-AC68U.

There are 4 steps things that need to be done to ensure good compatibility. The steps are as follows:

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